{"id":36134,"date":"2025-02-20T14:17:09","date_gmt":"2025-02-20T13:17:09","guid":{"rendered":"https:\/\/rosagres.com\/ethical-channel\/"},"modified":"2025-02-20T14:26:24","modified_gmt":"2025-02-20T13:26:24","slug":"ethical-channel","status":"publish","type":"page","link":"https:\/\/rosagres.com\/en\/ethical-channel\/","title":{"rendered":"Ethical Channel"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<style>.thegem-te-post-breadcrumbs.thegem-custom-69dc14a55c9c64412 .post-breadcrumbs {justify-content: left; text-align: left;}.thegem-te-post-breadcrumbs.thegem-custom-69dc14a55c9c64412 .post-breadcrumbs ul {justify-content: left; text-align: left;}<\/style><div class=\"thegem-te-post-breadcrumbs thegem-custom-69dc14a55c9c64412\"> <div class=\"post-breadcrumbs\"><ul><li><a href=\"https:\/\/rosagres.com\/en\/\">Home<\/a><\/li><\/ul><!-- .breadcrumbs --><\/div> <\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1740056446301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"p1\">The\u00a0<b>Rosa Gres Ethical Channel<\/b>\u00a0is open to anyone who wishes to communicate with our company to report any actions contrary to the law or the principles and values contained in our\u00a0<a href=\"https:\/\/rosagres.com\/upload\/canal\/rosa-gres-code-of-ethics.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\"><b>Code of Conduct<\/b><\/span><\/a><span class=\"s1\">.\u00a0<\/span>The communication will be treated as completely confidential and anonymous if expressly requested.<\/p>\n<p class=\"p1\">The function of the\u00a0<b>Ethical Channel<\/b>\u00a0is to encourage the transmission of messages related to any conduct that could constitute a breach of current legislation, our\u00a0<b>Code of Ethics<\/b>\u00a0or any of the company\u2019s internal regulations.<\/p>\n<p class=\"p4\">Communications submitted through the\u00a0<strong>Internal Channel<\/strong>\u00a0must refer to actions or omissions that involve a breach of the legal or internal regulations in force, or any other that could be understood as an administrative infringement or a crime, that are known to be taking place in the course of the Company\u2019s activity.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1740056420652{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #F8F8F8 !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span style=\"color: #00c4b3;\">What CANNOT be reported through this channel:<\/span><\/h2>\n<ul>\n<li class=\"li1\">Claims related to work issues (e.g., payroll, performance evaluation, schedules, etc.).<\/li>\n<li class=\"li1\">Interpersonal conflicts affecting only the complainant and the respondent (for example, due to a clash of personalities), unless such issues are related to any of the aspects regulated in this channel.<\/li>\n<li class=\"li1\">Product or service complaints filed by customers, which must be channeled through the Customer Service Department.<\/li>\n<li class=\"li1\">Incidents related to non-payment situations.<\/li>\n<li class=\"li1\">Rumors or allegations that are manifestly unfounded (without any basis or facts to support them).<\/li>\n<li class=\"li1\">Emergency situations requiring immediate management, such as a threat to life or property. In these cases, contact the emergency services.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1740056446301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"p1\">The\u00a0<b>Rosa Gres<\/b>\u00a0<b>Ethical Channel<\/b>\u00a0is managed by an external entity that protects the identity of the users and guarantees the confidentiality and neutrality of the entire management and communication process related to their complaint.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_row_inner el_disable_mobile=&#8221;1&#8243;][vc_column_inner][vc_btn title=&#8221;Access to the Ethical Channel&#8221; style=&#8221;flat&#8221; color=&#8221;turquoise&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Frosagres.whistlelink.com%2F|target:_blank|&#8221; el_class=&#8221;boton-negro&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_disable_desktop=&#8221;1&#8243; el_disable_tablet=&#8221;1&#8243; css=&#8221;.vc_custom_1740057392544{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_inner][vc_btn title=&#8221;Access to the Ethical Channel&#8221; style=&#8221;flat&#8221; color=&#8221;turquoise&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Frosagres.whistlelink.com%2F|target:_blank|&#8221; el_class=&#8221;boton-negro&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1740057143767{margin-bottom: 0px !important;padding-top: 50px !important;padding-bottom: 60px !important;background-image: url(https:\/\/rosagres.com\/wp-content\/uploads\/2025\/02\/rosa-gres-canal-etico.webp?id=36114) !important;}&#8221; el_class=&#8221;foto-fixed&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"p1\" style=\"text-align: center;\">The values that move us<\/h3>\n<p class=\"p1\" style=\"text-align: center;\"><b>The Rosa Gres Ethical Channel is 1OO% aligned with the values and<br class=\"no-mobile\" \/>principles that guide our company and its employees.<\/b><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;20&#8243; css=&#8221;.vc_custom_1740057273117{margin-bottom: 0px !important;padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740057354960{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>COMMITMENT TO SOCIETY<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740057374776{padding-top: 15px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>COMMITMENT TO<br \/>\nTHE ENVIRONMENT<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056797995{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>RESPECT TOWARDS PEOPLE<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;20&#8243; css=&#8221;.vc_custom_1740057287517{margin-bottom: 0px !important;padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056724796{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong> INTEGRITY <\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056787347{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong> TRANSPARENCY <\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056797995{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>DEDICATION AND PERSEVERANCE<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;20&#8243; css=&#8221;.vc_custom_1740057292879{margin-bottom: 0px !important;padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056724796{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong> GENEROSITY AND TRUST <\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056787347{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong> PERSONAL GROWTH <\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1740056797995{padding: 30px !important;background-color: #FFFFFF !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>UNITY AND FAMILY CONSENSUS<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1740056446301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] The\u00a0Rosa Gres Ethical Channel\u00a0is open to anyone who wishes to communicate with our&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36134","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/pages\/36134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/comments?post=36134"}],"version-history":[{"count":0,"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/pages\/36134\/revisions"}],"wp:attachment":[{"href":"https:\/\/rosagres.com\/en\/wp-json\/wp\/v2\/media?parent=36134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}